::AZURE Knowledge Corporation Pvt. Ltd.::

Introduction
Azure Experience
Azure Advantage
Contact Us

Order processing for client's customers, information verification, and proper submission of requests to relevant client departments is everyday work at Azure. Azure's order processing services include:
Accepting and recording customer orders on behalf of clients. Answering to product/service related queries of the customer

Online, and over the phone order acceptance and customer interaction. Integrating client order processing software with our systems so that order processing becomes seamless

While our tele-callers and operatives handle voice interaction with the customer, the data is entered automatically into the client system and orders placed at relevant nodes.

Azure Knowledge Corporation does the work of order acceptance, and subsequent verification of data as per client instructions, creating a more productive system for clients with the support of Azure's powerful infrastructure and highly trained workforces.

Managing Global Clientele for their business needs since last 10 years
Experience in serving large business clients across globe
Managed 900 seat operation for a Fortune 500 company in India (dedicated center)Azure has created its own CRM platform, Dialer, MIS reporting systems for Telco clients
Azure is a System Integration partner to one of the world's largest companies in the same field

Scalability

Capability to scale within time frame, Built 500 seats process for a single Fortune 100 company in 45 days with people
Capability to expand across multiple cities

People Expertise

3500 people on payroll as on March 2009
Won various awards from customer on Hiring and HR practices
Strong retention capabilities

Infrastructure

3200 seat state of art delivery centers across 4 countries
Infrastructure with global standards for redundancy, backup, networking, security aspects

Financial Health

Azure was recently funded by London based Greater Pacific with USD 12 mn in May'08 with further committed investment for large clients and long term relationships

Team

Strong board constituting Pradeep Udhas, Joe Sealy, Dushyant Joshi, Jay Ruparel
Key mgt team has been with the company since inception

	For business inquiries please contact:
	Manan Joshi Executive Vice President Ph: +1.267.496.6930 manan.joshi@azureknowledge.com

	Jay Ruparel CEO Ph: +1.215.695.2156 Email: jay.ruparel@azureknowledge.com

	Alternatively use the business inquiry form here