Azure Knowledge Corporation has been in the BPO/KPO industry for more than a decade
and has been operating dedicated processes and centers for Fortune 500 companies.
Besides regular customer retention programs of its clients, Azure also does exclusive
customer retention projects for big companies.
We have been part of customer retention programs for changing service plan offers
by service providers, notably phone companies, and consumer product companies.
We possess experience and expertise in customer retention programs that are initiated
when the service usage of particular customers are seen to drop radically, or remain
without any growth for long periods of time.